Copyright & Removal Requests
How to ask Hotel Lobby AI to remove a video you appear in without consent, and how rights holders can report infringement.
Last updated: 2026-10-01
We respect the rights of the people shown in photos and the rights of creators, and we expect our users to do the same. Under our Terms of Service, users confirm that everyone in the photos they upload has agreed to appear, and that they have the right to use those photos.
Videos made with Hotel Lobby AI are private to the account that made them; we do not publish them. If a video made with our service affects you, send us a request and we will act on the account that made it.
If you appear in a video you did not agree to
Email support@hotellobby-ai.app with the subject "Removal request" and include:
- A link, screenshot or copy of the video, and where you found it.
- A statement that you are the person shown (or their parent, guardian or authorised representative) and that you did not agree to appear.
- An email address where we can reach you.
We review removal requests within 5 business days. When a request is valid, we delete the video and the source photos from our systems and act on the account that made them. We can only remove what is stored with us; to take a copy down from a social platform, also use that platform's reporting tools. If someone under 18 is shown, tell us in your email and we will treat it as urgent.
Copyright and trademark notices
Email support@hotellobby-ai.app with the subject "Copyright notice" or "Trademark notice", and include:
- Your name, address, phone number and email, and whether you act for the rights holder.
- The copyrighted work or trademark you believe is infringed (for a trademark, the registration number and country if registered).
- Where the infringing material appears: a link, screenshot or copy, and any account or email address associated with it.
- A statement that you believe in good faith that the use is not authorised by the rights holder, its agent or the law.
- A statement that the information in your notice is accurate and, under penalty of perjury, that you are authorised to act for the rights holder.
- Your physical or electronic signature.
We review notices within 5 business days. We may remove content, restrict features or close accounts. We tell the affected user and share your notice with them; we can remove your personal contact details on request.
If you received a notice
If you believe content was removed by mistake, or that you had the right to use the material, reply to our email with an explanation and any proof, such as the consent of the person shown or a licence. If your reply is valid, we may restore access unless the complainant tells us they have started legal action.
Repeat infringers
We close the accounts of users who repeatedly infringe other people's rights.
About the trend and its rights holders
Hotel Lobby AI is an independent tool. It is not affiliated with, endorsed by or connected to the artists, the show or the labels behind the original performance. The service does not include the original song or recording, and this site does not host or show the original performance video.
If you represent the artists, the show or the labels and have a concern about this site, contact us at support@hotellobby-ai.app. We will respond promptly.